Privacy Policy

This Privacy Policy explains how DwellWorks Home ("we," "us") handles information when you visit https://dwellworkshome.com or contact us.

Information we collect

• Information you provide on our contact form: first and last name, and optionally email address, mobile number, and project details.
• SMS consent records: phone number, selected message category, consent timestamp, source page, disclosure version, user agent, and IP address where available.
• Basic technical information such as browser type and pages visited.

How we use information

We use information to respond to your questions, acknowledge project requests, provide requested reminders, send the SMS categories you selected, and improve our homeowner resources. We do not sell your personal information.

SMS communications

Text messages are sent only to people who check an SMS consent box for a specific category. Marketing texts share renovation inspiration, remodeling content, home repair resources, maintenance tips, featured project categories, and newly published homeowner tools. Account notifications confirm enrollment, acknowledge submitted project requests, deliver requested reminders, and communicate project-status or messaging-preference updates. Msg & data rates may apply. See our SMS Terms of Service.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

This includes contractors, service providers, lead aggregators, and third-party marketers. Providing a phone number alone is never treated as SMS consent. Any sharing of contact details for a specific provider introduction would require your separate, explicit consent and is entirely separate from SMS opt-in.

Cookies and analytics

We may use essential cookies and basic analytics to understand how the site is used. You can control cookies through your browser settings.

Data retention

We keep inquiry and consent records only as long as needed to respond to you, maintain records of consent and opt-out, and meet legal obligations.

Your opt-out rights

Reply STOP, UNSUBSCRIBE, CANCEL, END, QUIT to any text to stop messages for that program. Reply HELP for help. You can also email support@dwellworkshome.com to update preferences or request deletion of your information.

Security

We use reasonable measures to protect the information we hold. No method of transmission or storage is completely secure.

Children's privacy

This site is intended for adults. We do not knowingly collect information from children under 13.

Third-party links

Our site may link to other websites. We are not responsible for their privacy practices.

Changes to this policy

We may update this policy. Changes take effect when posted on this page.

Contact us